Privacy Policy

By using this website you are agreeing to this Privacy Policy. If you do not agree to the Policy, please do not use this site.

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If you complete our information forms you consent to providing information including your:

• name

• contact information

• referral question or enquiry​

We collect your personal information in order to help process your enquiry.

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Our website may collect standard information such as browser type, device used, and browsing behavior to improve user experience. Cookies may be used for analytics or booking functionality. You can adjust your browser settings to disable cookies.

Sharing information

Clinical information shared during assessments and treatment sessions is treated as confidential, with the following exceptions:

• When you give your consent,

• When required by a court of law, and

• In cases of suspected neglect or abuse

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Information We Collect

We’ll ask you for information about background information relevant to your therapy and seek information that will help us provide effective, comprehensive, quality resources.  Information we collect may include things like your contact details, medical/educational/family background and updates. 

How We Store Client Information

Client files include personal information such as names, contact details and educational/medical history, as well as details about intervention and invoicing. Client files/information are stored in password protected locations including laptops and mobile devices. These may be stored both on the individual therapist’s devices.

We also use password protected cloud-based services to store information such as Google Drive, Hnry, and Practice Better.  Clients can request a copy of any information at any time. Paper files may be kept for some clients. in a lock cabinet in private location. Sharing client information with other professionals Often it is beneficial to collaborate and consult with other professionals supporting a client. We will always discuss this with a client beforehand.  During conversations with our professional support network who also abide by the same rules of confidentiality. 

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Why We Collect Your Information

We collect your information to: - Understand your needs and support your healing process - Track progress over time through session notes - Comply with duty of care and professional record-keeping - Manage appointments, communicate updates, and process payments.

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Your Rights

You have the right to: - Access your personal information at any time - Request correction of any inaccurate or incomplete data - Withdraw consent or request deletion (unless legal obligations require record-keeping)

To exercise these rights, please contact me directly at: sharon@kaikouraholistichealing.co.nz

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Changes to This Policy

This privacy policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

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Contact

If you have questions or concerns about how your information is handled, please reach out:
📧 sharon@kaikouraholistichealing.co.nz
🌐 www.kaikouraholistichealing.co.nz